Questions
Frequently Asked
If your question is not here, info@amla.world reaches a person.
Getting started
Do I need to create an account?
You need a free account for courses with an email gate and for all paid courses. Some courses are fully open with no account at all.
How do I register?
Press Start Free on any page. Your name, your email, and a password you choose yourself. Nobody at AMLA can set your password for you.
Is it available in more than one language?
Yes. English and French, everywhere, using the toggle at the top of any page.
Courses and learning
How long do I have access to a paid course?
Three months from the date of purchase. After that it stays visible in your dashboard but locked, and you can repurchase to reopen it.
Can I retake a quiz?
As many times as you like. We want you to learn, not just to pass.
What score do I need?
80 percent on the final assessment. If you do not pass, you are told which topic to review rather than just the number.
Can I skip ahead?
Not within a course. Lessons unlock in order, because the later ones assume the earlier ones.
Payment and refunds
What can I pay with?
Cards through Stripe for international payments, and Flutterwave for Francophone West Africa and mobile money markets.
Is there a refund policy?
Yes. 30 days on all paid courses. One email to info@amla.world.
Can my company pay for me?
Yes. Ask your HR manager or training coordinator to contact us about seats.
Certificates and badges
Can I share my certificate?
Every certificate has its own address that can go on LinkedIn or to an employer.
Can I combine them?
Yes. My Certificates in your dashboard lets you tick the ones you want and generate one PDF report.
What happens to my certificates if my company stops paying?
Nothing. A certificate you earned is yours. Losing access to a course never removes one.